BridgeMed Health
Legal

Terms & Conditions

Last updated: 2026-05-16. [VERIFY WITH NIRAL'S COUNSEL]

Draft for Review. These terms are placeholder language drafted for review by BridgeMed Health's counsel. They are not legal advice and must be reviewed and approved before being relied upon. — Veydros Consulting

If You Are In Crisis

The BridgeMed Health website is not a crisis service. If you or someone you are with is in immediate danger, call 911. To speak with a crisis counsellor, contact Talk Suicide Canada at 1-833-456-4566 (available 24 hours a day, every day) or, in Quebec, 1-866-APPELLE (1-866-277-3553).

Section 1

1. Acceptance Of These Terms

These Terms & Conditions (the “Terms”) govern your access to and use of the website located at bridgemedhealth.com (the “Website”), together with any related digital properties, content, and services operated by BridgeMed Health Inc. (“BridgeMed Health,” “we,” “us,” or “our”). [VERIFY WITH NIRAL'S COUNSEL]

By accessing or using the Website, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, you must not access or use the Website. [VERIFY WITH NIRAL'S COUNSEL]

These Terms apply to all visitors, including case managers, plan members, family physicians, partners, and the general public. Specific services delivered by BridgeMed Health to a plan member are governed by separate written agreements between BridgeMed Health and the plan member's insurer, group benefit provider, or employer partner, and by the consent documents signed by the plan member at intake. [VERIFY WITH NIRAL'S COUNSEL]

Section 2

2. About BridgeMed Health And Our Services

BridgeMed Health Inc. is an Ontario corporation operating a psychiatrist-led virtual mental health practice. Our clinical services are designed to support sustainable return-to-work outcomes for plan members of insurer, group benefit provider, and employer partners across Canada. Our principal service offerings include: [VERIFY WITH NIRAL'S COUNSEL]

  • Functional Psychiatric Assessment (FPA). A psychiatrist-led, function-focused clinical assessment designed to determine preserved abilities and accommodation needs, delivered within 10 business days following intake. [VERIFY WITH NIRAL'S COUNSEL]
  • Return-to-Work (RTW) Function-Focused Psychotherapy. A short-course, RTW-oriented psychotherapy program delivered by trained therapists under psychiatrist oversight. [VERIFY WITH NIRAL'S COUNSEL]

Clinical services are delivered virtually via our telemedicine platform and are accessed exclusively through formal referral by an authorized case manager or partner organization. Services are not made available directly to the general public through the Website. [VERIFY WITH NIRAL'S COUNSEL]

Section 3

3. Informational Use Of The Website

The Website is provided for general informational purposes only. It is not a medical device, a clinical platform, or a means of obtaining medical advice, diagnosis, or treatment. Information on the Website is not a substitute for consultation with a qualified health professional regarding your personal circumstances. [VERIFY WITH NIRAL'S COUNSEL]

The Website is not intended for, and must not be used for, medical emergencies or crisis situations. If you are experiencing a medical or psychiatric emergency, call 911 immediately. To speak with a crisis counsellor, contact Talk Suicide Canada at 1-833-456-4566. [VERIFY WITH NIRAL'S COUNSEL]

No information transmitted to BridgeMed Health via the Website, email, or general contact form establishes a doctor-patient or therapist-client relationship. A clinical relationship arises only following formal referral, intake, signed consent, and acceptance of the plan member onto our service roster. [VERIFY WITH NIRAL'S COUNSEL]

Section 4

4. Eligibility And Scope Of Services

BridgeMed Health's clinical services are delivered to plan members of contracted insurer, group benefit provider, and employer partners. Eligibility for service is governed by the underlying contract between BridgeMed Health and the partner, and by clinical suitability assessed by our intake team. [VERIFY WITH NIRAL'S COUNSEL]

You must be at least eighteen (18) years of age to engage with the Website's referral and contact channels in a professional capacity. Services are intended for adult plan members and are not provided to minors under the age of sixteen (16). [VERIFY WITH NIRAL'S COUNSEL]

We reserve the right to decline, suspend, or terminate provision of services to any plan member or partner where, in our professional judgement, the case is outside our scope of practice, clinical suitability cannot be confirmed, or a material breach of these Terms or the underlying service contract has occurred. [VERIFY WITH NIRAL'S COUNSEL]

Section 5

5. Acceptable Use Of The Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Website by any third party. Without limiting the foregoing, you agree not to: [VERIFY WITH NIRAL'S COUNSEL]

  • Use the Website to transmit any unlawful, threatening, defamatory, obscene, or otherwise objectionable content. [VERIFY WITH NIRAL'S COUNSEL]
  • Attempt to gain unauthorized access to any portion of the Website, our systems, or accounts of other users. [VERIFY WITH NIRAL'S COUNSEL]
  • Use any automated means — including bots, scrapers, or harvesters — to access, monitor, or copy material from the Website without our prior written consent. [VERIFY WITH NIRAL'S COUNSEL]
  • Interfere with or disrupt the integrity, performance, or security of the Website, including by introducing viruses, worms, or other malicious code. [VERIFY WITH NIRAL'S COUNSEL]
  • Impersonate BridgeMed Health, our personnel, or any other person or entity, or misrepresent your affiliation with any person or entity. [VERIFY WITH NIRAL'S COUNSEL]
  • Submit personal health information regarding another individual through general contact channels except in accordance with our published referral procedure. [VERIFY WITH NIRAL'S COUNSEL]
Section 6

6. Intellectual Property

All content on the Website — including text, graphics, logos, photographs, illustrations, written reports, methodologies, clinical frameworks, software, and the selection and arrangement thereof — is the property of BridgeMed Health Inc. or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws. All rights are reserved. [VERIFY WITH NIRAL'S COUNSEL]

BridgeMed Health grants you a limited, revocable, non-exclusive, non-transferable licence to access and view the Website's content for your personal, internal, professional, non-commercial use. No other right or licence is granted to you, whether by implication, estoppel, or otherwise. [VERIFY WITH NIRAL'S COUNSEL]

You may not copy, reproduce, modify, distribute, publish, transmit, frame, mirror, scrape, or create derivative works of any content from the Website, in whole or in part, without our prior written consent. The BridgeMed Health name, logo, and associated marks are trademarks of BridgeMed Health Inc. and may not be used without prior written authorization. [VERIFY WITH NIRAL'S COUNSEL]

Section 7

7. Third-Party Links And Resources

The Website may contain links to third-party websites, resources, or services that are not owned or controlled by BridgeMed Health. We provide these links for convenience and reference only. Inclusion of any link does not constitute endorsement, sponsorship, or recommendation of the linked resource or its operator. [VERIFY WITH NIRAL'S COUNSEL]

We are not responsible for the availability, accuracy, content, or practices of any third-party website or resource. Access to and use of third-party resources is at your own risk and is subject to the terms and privacy practices of those third parties. [VERIFY WITH NIRAL'S COUNSEL]

Section 8

8. Disclaimer Of Warranties

The Website and all content on it are provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, BridgeMed Health disclaims all representations, warranties, and conditions of any kind, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from a course of dealing or usage of trade. [VERIFY WITH NIRAL'S COUNSEL]

Without limiting the foregoing, BridgeMed Health does not warrant that the Website will be uninterrupted, error-free, secure, free of viruses or other harmful components, or that defects will be corrected. We do not warrant that information on the Website is accurate, complete, reliable, current, or suitable for any particular purpose. [VERIFY WITH NIRAL'S COUNSEL]

Nothing in this Section excludes or limits any warranty implied by law that cannot be lawfully excluded or limited. [VERIFY WITH NIRAL'S COUNSEL]

Section 9

9. Limitation Of Liability

To the maximum extent permitted by applicable law, BridgeMed Health, its affiliates, and their respective directors, officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including without limitation loss of profits, revenue, goodwill, data, or business opportunity — arising out of or in connection with your access to or use of the Website, even if BridgeMed Health has been advised of the possibility of such damages. [VERIFY WITH NIRAL'S COUNSEL]

To the maximum extent permitted by applicable law, the total aggregate liability of BridgeMed Health to any person arising out of or in connection with the Website, whether in contract, tort (including negligence), statute, or otherwise, will not exceed one hundred Canadian dollars (CAD $100). [VERIFY WITH NIRAL'S COUNSEL]

Nothing in this Section limits or excludes liability that cannot, as a matter of law, be lawfully limited or excluded — including liability arising from negligence causing death or personal injury, fraud, or fraudulent misrepresentation. Liability for the delivery of clinical services is addressed separately in the applicable service agreement and intake consent documents. [VERIFY WITH NIRAL'S COUNSEL]

Section 10

10. Indemnification

You agree to indemnify, defend, and hold harmless BridgeMed Health Inc., its affiliates, and their respective directors, officers, employees, contractors, and agents from and against any and all claims, demands, actions, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (i) your access to or use of the Website; (ii) your breach of these Terms; (iii) your violation of any applicable law or the rights of any third party; or (iv) any content you submit, post, or transmit through the Website. [VERIFY WITH NIRAL'S COUNSEL]

BridgeMed Health reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with BridgeMed Health in asserting any available defences. [VERIFY WITH NIRAL'S COUNSEL]

Section 11

11. Privacy And Personal Information

Our collection, use, and disclosure of personal information and personal health information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you acknowledge that you have read and understood the Privacy Policy. [VERIFY WITH NIRAL'S COUNSEL]

Section 12

12. Suspension And Termination

BridgeMed Health may, in its sole discretion and without notice, suspend or terminate your access to all or any portion of the Website at any time, for any reason, including without limitation any breach or suspected breach of these Terms. Sections that by their nature are intended to survive termination — including without limitation Sections on Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law — will survive any such termination. [VERIFY WITH NIRAL'S COUNSEL]

Section 13

13. Changes To These Terms

BridgeMed Health may revise these Terms from time to time to reflect changes in our practices, applicable law, or the Website. The current version of these Terms is always available on this page and is identified by the “Last updated” date shown above. [VERIFY WITH NIRAL'S COUNSEL]

Where a revision materially affects your rights or obligations under these Terms, we will use reasonable efforts to provide additional notice, including by posting a notice on the Website. Your continued use of the Website after any update constitutes your acceptance of the revised Terms. [VERIFY WITH NIRAL'S COUNSEL]

Section 14

14. Governing Law And Jurisdiction

These Terms and any matter arising out of or in connection with these Terms or your access to or use of the Website are governed by and will be construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of laws principles. [VERIFY WITH NIRAL'S COUNSEL]

You irrevocably submit to the exclusive jurisdiction of the courts of the Province of Ontario sitting in the City of Toronto, and any competent appellate courts therefrom, for the resolution of any dispute arising out of or in connection with these Terms or the Website. [VERIFY WITH NIRAL'S COUNSEL]

Section 15

15. General Provisions

  • Entire agreement. These Terms, together with our Privacy Policy and any documents incorporated by reference, constitute the entire agreement between you and BridgeMed Health regarding your use of the Website. [VERIFY WITH NIRAL'S COUNSEL]
  • Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect, and the offending provision will be modified to the minimum extent necessary to render it enforceable. [VERIFY WITH NIRAL'S COUNSEL]
  • No waiver. The failure of BridgeMed Health to enforce any provision of these Terms will not constitute a waiver of that provision or of any other provision. [VERIFY WITH NIRAL'S COUNSEL]
  • Assignment. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without notice or consent. [VERIFY WITH NIRAL'S COUNSEL]
  • Language. The parties have requested that these Terms and all related documents be drawn up in English. Les parties ont demandé que la présente convention et tous les documents s'y rattachant soient rédigés en anglais. [VERIFY WITH NIRAL'S COUNSEL]
  • Headings. Section headings are for convenience only and do not affect the interpretation of these Terms. [VERIFY WITH NIRAL'S COUNSEL]
Section 16

16. Contact

Questions or notices regarding these Terms may be directed to: [VERIFY WITH NIRAL'S COUNSEL]

BridgeMed Health Inc.
1410-181 University Avenue
Toronto, ON M5H 3M7
Telephone: 1 (437) 475-6550
Fax: 1-888-364-9669 (toll free)